Introduction
Seller Buyer Club (SBC) respects the privacy of its users and is committed to protecting personal and business information shared on its platform. This Privacy Policy explains how information is collected, used, stored, shared, and protected when Buyers and Manufacturers access or use the SBC platform. By accessing SBC’s website, creating an account, or using any services offered by SBC, you consent to the practices described in this Privacy Policy.
Scope of This Policy
This policy applies to Buyers creating accounts or placing orders, Manufacturers onboarding and supplying goods, and visitors interacting with SBC’s website or digital platforms. It applies only to information collected through SBC’s official platforms and communication channels.
Information We Collect
Personal & Contact Information
- Name, phone number, email address, and address details
Business or Trade Information
- Business name (if provided), manufacturing or sourcing details, and order-related information
Transactional Information
- Order details, payment status, and dispatch and delivery information
Technical Information
- IP address, browser type, device information, and website interaction data (for basic analytics)
How We Use Your Information
Core Business Operations
- Account creation and verification
- Order processing and coordination
- Quality inspection, packaging, and dispatch
- Payment handling and reconciliation
Platform Enhancement
- Improve marketplace functionality and user experience
- Customer support and issue resolution
- Platform security and fraud prevention
- Internal operational and performance analysis
SBC does not sell user data to third parties.
Information Sharing & Disclosure
We maintain strict control over data sharing and never sell, rent, or trade your information for marketing purposes.
Authorized Sharing
- Trusted service providers and business partners
- Payment processors for transaction security
- Logistics partners for order fulfillment
Legal Requirements
- Law enforcement when legally required
- Regulatory compliance and audits
- Protection of rights and safety
Buyer and Manufacturer data is not shared directly with each other.
Payment Information
SBC does not store sensitive payment details such as card numbers or banking credentials. Payment transactions are processed through secure and authorized payment channels, in compliance with applicable regulations.
Data Security & Protection
- Encryption: End-to-end encryption for data transmission and storage
- Access Control: Strict access controls and regular security audits
- Monitoring: Security monitoring and threat detection
- Access Restrictions: Access to user information is restricted to authorized personnel only
While industry-standard practices are followed, no system is completely secure.
Data Retention
Data may be retained to fulfill business purposes, comply with legal or regulatory requirements, and resolve disputes or enforce agreements. Data may be retained even after account termination where required by law or internal compliance needs.
Your Data Rights
- Request a copy of business information we hold
- Update or correct inaccurate business details
- Request removal of your business information
- Control marketing and notification settings
Users are responsible for providing accurate information and maintaining account credential confidentiality.
Communication
By using SBC’s platform, users consent to receive transactional communications related to orders, account activity, and service updates. SBC does not engage in unsolicited promotional communication without consent.
Cookies & Tracking
We use cookies and similar technologies to enhance your B2B marketplace experience, analyze platform usage, and provide personalized business recommendations.
- Essential Cookies — required for platform functionality and security
- Analytics Cookies — help us understand usage patterns and improve services
- Preference Cookies — remember your settings and personalize experience
Users may manage cookie preferences through their browser settings.
Children’s Privacy
SBC’s services are intended for users who are legally competent under Indian law. SBC does not knowingly collect data from minors.
Changes to This Privacy Policy
SBC reserves the right to update or modify this Privacy Policy at any time. Updated versions will be effective upon publication on the platform. Continued use of SBC’s services constitutes acceptance of the revised policy.
Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of Indian courts.
Questions About Privacy?
- Email: sellerbuyerclub@gmail.com
- Business Hours: Monday – Friday, 9:00 AM – 6:00 PM IST