Shipping Policy

1. Purpose of This Shipping Policy

This Shipping Policy explains how goods are packed, dispatched, and delivered when orders are placed through Seller Buyer Club (SBC). It is designed to provide clarity to Buyers and Manufacturers regarding shipping timelines, logistics responsibilities, costs, and risk allocation.

This policy applies to all orders processed through SBC and must be read in conjunction with SBC’s Buyer Terms & Conditions, Checkout Terms, and Return & Exchange Policy.

2. Centralized Dispatch Model

• 2.1 All goods supplied through SBC are dispatched only from SBC’s designated warehouse, after completion of quality inspection and standardized packaging.
• 2.2 Direct shipment from Manufacturer to Buyer is not permitted under SBC’s operating model.
• 2.3 This centralized dispatch process ensures quality control, packaging consistency, and fraud prevention.

3. Quality Check Before Shipping

• 3.1 Before dispatch, goods received from manufacturers undergo a quality inspection at SBC’s warehouse.
• 3.2 Only goods that meet agreed specifications and basic quality standards are approved for dispatch.
• 3.3 Dispatch timelines may be impacted if rework, clarification, or corrective action is required after inspection.

4. Packaging Standards

• 4.1 SBC performs standardized packaging at its warehouse to reduce transit damage and handling issues.
• 4.2 Packaging type may vary depending on product category, quantity, and logistics requirements.
• 4.3 SBC is not responsible for minor cosmetic damage inherent to bulk or long-distance transportation, provided reasonable packaging standards are followed.

5. Logistics Partners & Shipping Mode

• 5.1 SBC dispatches goods using trusted third-party logistics partners based on destination, shipment size, and service availability.
• 5.2 The selection of logistics partner and shipping mode is at SBC’s discretion, unless specifically agreed otherwise.
• 5.3 SBC does not guarantee delivery timelines promised by third-party logistics providers.

6. Shipping Charges

• 6.1 Shipping and logistics charges are borne by the Buyer, unless explicitly agreed in writing.
• 6.2 Buyers are required to pay applicable logistics charges before dispatch of goods.
• 6.3 Failure to pay shipping charges may result in dispatch delays or order hold.

7. Dispatch Timelines

• 7.1 Dispatch timelines are calculated after completion of production, quality inspection, and receipt of shipping charges.
• 7.2 Estimated dispatch or delivery dates shared with Buyers are indicative only.
• 7.3 SBC shall not be held liable for delays caused by courier or transport partner delays, weather conditions, regulatory or government actions, or strikes, lockdowns, or force majeure events.

8. Delivery & Risk Transfer

• 8.1 Once goods are handed over to the logistics partner, the shipment is considered dispatched.
• 8.2 Risk of loss or delay during transit lies primarily with the logistics provider.
• 8.3 SBC will provide reasonable assistance in tracking or coordination but shall not be liable for transit delays beyond its control.

9. Delivery Address & Buyer Responsibility

• 9.1 Buyers are responsible for providing accurate and complete delivery address details.
• 9.2 SBC shall not be liable for delays, losses, or additional charges resulting from incorrect or incomplete address information.
• 9.3 Any reattempt or re-routing costs due to address issues shall be borne by the Buyer.

10. Receipt of Goods

• 10.1 Buyers are advised to inspect packages at the time of delivery for visible damage.
• 10.2 Any transit-related issues should be reported promptly as per SBC’s Return & Exchange Policy.
• 10.3 Acceptance of delivery without objection may be considered confirmation of receipt in acceptable condition, subject to policy terms.

11. International or Special Shipments

• 11.1 If international or special shipping arrangements are required, such terms must be agreed separately in writing.
• 11.2 Buyers are responsible for customs duties, import regulations, and compliance where applicable.

12. Limitation of Liability

To the maximum extent permitted under Indian law, SBC shall not be liable for indirect, incidental, or consequential damages arising from shipping delays, courier failures, or transit-related issues.

13. Policy Updates

SBC reserves the right to update or modify this Shipping Policy at any time. Updated versions shall be effective upon publication on the platform.