1. Introduction
Welcome to Seller Buyer Club (SBC), a comprehensive platform connecting buyers with verified manufacturers of sports goods. By using SBC, you agree to comply with these legally binding terms and conditions under The Consumer Protection Act, 2019, The Contract Act, 1872, and other applicable laws of India.
2. User Registration & Eligibility
To use SBC services, users must:
- Valid Documentation — Provide accurate business credentials
- Business Verification — Complete KYC process
- Payment Setup — Valid payment methods
- Contact Information — Verified phone and email
SBC reserves the right to verify and approve all users before allowing platform access.
3. Transaction Terms
Payment Structure
- Buyers must pay 30% advance at order confirmation.
- Remaining 70% due before dispatch.
- All payments processed through secure, verified gateways.
Quality Assurance
All products undergo SBC quality verification before dispatch to ensure compliance with specifications.
4. Cancellation & Refund Policy
Pre-Production Cancellation
Orders can be cancelled before manufacturing begins with full refund of advance payment.
Post-Production Cancellation
Once manufacturing starts, advance payment is non-refundable as per manufacturing agreements.
Return & Exchange Process
- Report defects within 7 days of delivery.
- SBC verification required for all return claims.
- Replacement or refund processed after quality assessment.
5. Platform Responsibilities & Limitations
SBC Responsibilities
- Verify manufacturer credentials and product quality.
- Facilitate secure transactions between parties.
- Provide dispute resolution support.
Liability Limitations
- SBC is not liable for delays caused by external factors.
- Maximum liability limited to transaction value.
- Force majeure events exclude liability.
6. Legal Compliance & Jurisdiction
Governing Laws
These terms are governed by Indian laws including Consumer Protection Act 2019, Contract Act 1872, and Information Technology Act 2000.
Jurisdiction
All disputes subject to exclusive jurisdiction of courts in Meerut, Uttar Pradesh, India.
Dispute Resolution
Mandatory mediation before legal proceedings. SBC provides internal dispute resolution mechanisms.
Need Legal Assistance?
Our legal team is available to clarify any terms or conditions.
- Legal Email: sellerbuyerclub@gmail.com
- Legal Helpline: +91 9068999721
- Business Hours: Mon–Fri, 10 AM – 6 PM